Frequently Asked Questions

Q:  How do I contact CattleStore.com?

A:  It's easy!  Either e-mail us at sales@cattlestore.com or call toll-free (866)344-4094 and anyone of our staff will be happy to assist you.

Q:  Where is CattleStore.com?

A:  CattleStore.com is located in Lenexa, KS with distribution networks all over the United States.

Q:  What if I am not comfortable putting my information online, can I call in an order?

A:  Absolutely!  Just call toll-free (866)344-4094 and anyone of our helpful staff will be happy to take your order. 

Q:  What types of payment options are available on CattleStore.com?

A:  We accept all major credit cards including Visa, Mastercard, Discover and American Express.  Orders can also be paid for by check.

Q:  Does CattleStore.com have a print catalog?

A:  Currently we only have an online offering, but in the future we hope to add a print catalog.  Let us know if you would like to be added to print catalog mailing list.

Q:  What if I can't find the product I am looking for on CattleStore.com?

A:  With our variety of distribiton partners, if it's in the animal health field, we can usually get it!  Just call us toll-free at (866)344-4094 and let us know what product you are looking for.

Q:  Will CattleStore.com ship internationally?

A:  Currently, CattleStore.com is only set up to ship inside the United States (excluding Hawaii and other U.S. territories).   

Q:  If I am not satisfied with my order, can I return it?

A:  We greatly value our customers and your satisfaction is our top priority.  Items in "like-new" condition may be returned to us in their original packaging within 30 days of the purchase date.  A 10% restocking fee will be deducted from your refund. 

Q:  How can I get my product listed on CattleStore.com?

A:  Send an e-mail to sales@cattlestore.com with product information and prices and we will be glad to evaluate all submissions.